Josh Gilliland AI
Terms
Effective November 14, 2026
These terms cover this site, the AI Scorecard, the Roadmap Session and the Side by Side program. Using the site or buying a service means you agree to them. The seller is Josh Gilliland AI, a business of JG BeatsLab LLC, Livermore, California.
What you're buying
- Roadmap Session. One 75-minute video session, $250, paid when you book. You get a written roadmap afterward.
- Side by Side. A 90-day program of working calls and support between calls, as described on the Side by Side page on the day you join. $1,800 paid at the start, or three monthly payments of $650 ($1,950 total).
- Founding price. The first five clients pay $1,500 at the start, or three monthly payments of $500 ($1,500 total).
- Roadmap credit. If you join Side by Side within 14 days of your Roadmap Session, the $250 you paid comes off the program price.
Rescheduling and cancelling a Roadmap Session
- Reschedule free up to 24 hours before the session, using the link in your confirmation email.
- Cancel 48 hours or more before the session: full refund.
- Cancel inside 48 hours: no refund, but you can move the session once to a new time within 30 days.
- Miss the session without notice: the fee is not refunded.
- If I have to cancel, you choose a new time or a full refund.
Side by Side refunds
- If it isn't right after the first working call, tell me before the second one and I'll refund what you paid for the program. The $250 for the Roadmap Session is not refunded.
- After the second working call: no refunds. If you're paying monthly, the remaining payments are still due.
- The 90 days run from the day you join. Calls not used by day 90 don't carry over.
What I do and don't promise
I'll show up prepared, tell you what I think, and do what the program page says. I can't promise a specific result: hours saved, revenue or client outcomes depend on your practice and on work you do between calls.
This is business coaching. It isn't legal, tax, financial or security advice.
AI tools and your clients' information
The AI tools we work with (Claude, ChatGPT, Gemini and others) belong to other companies, have their own terms, and change without notice. You hold your own accounts and pay for them. AI output can be wrong; checking it before it reaches a client is your job, and it's part of what I teach.
You're responsible for your own confidentiality duties. Don't share client information with me, or put it into a tool, unless your agreements with that client allow it. What you tell me about your practice stays between us. I may describe my work in general terms without naming you. I'll ask before using your name, your words or your results anywhere.
Materials
Templates, roadmaps and documents I give you are yours to use in your own practice. Please don't resell or republish them.
The scorecard and the site
The scorecard is a quick self-assessment, not a professional evaluation. Blog posts and other content are general information, offered as is.
Limit of liability
To the extent the law allows, my total liability for any claim about a service is limited to what you paid me for that service.
Governing law
California law governs these terms. Any dispute is heard in Alameda County, California.
Changes and contact
I may update these terms; the version posted on the day you buy applies to that purchase. Questions: josh@joshuagilliland.com. See also the Privacy Policy.